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FAQs

General Enquiries

Please feel free to reach out to us at 6837 0336 or email us at enquiry@tricove.com.sg.

The estimated lead time is 2-3 business working days.

We accept PayNow (UEN: 201814957G) or Bank Transfer: DBS Bank Account Number 072-0012992

Digital Name Card Enquiries

No, you are not restricted to do so. You can share and send to anyone in the world, as long as both parties are connected to the Internet.

Just contact us as all our clients are eligible for up to two edits per digital name card annually.

Your digital name cards can be shared with others through various modes including WhatsApp, Email, social media links, QR code scanning, and NFC card reader.

We highly regard your privacy and treat all data security with utmost importance. Our servers are currently hosted on Vodien servers backed up daily and are protected against malware attacks.

Certainly. We can design a template specifically for your company needs.

The purpose of charging you a $2 per year hosting fee is to keep your digital name cards live and hosted on our domain. We also use it to update your information as required and run security scans and backup on a daily basis to keep your cards secure from hackers and virus attacks.

Depending on your requirements, you can choose between our Basic Subscription or License Package, which includes 5 digital name cards. Each additional name card will be charged at $10 per card for the first year.

E-Invite Card Enquiries

No, you are not restricted to do so. You can share and send to anyone in the world, as long as both parties are connected to the Internet.

Prior to the event date, all existing clients are eligible for up to two amendments to their digital invitations.

Your digital invitations can be shared with others through various modes including WhatsApp, Email, social media links, URL links, and RSVP Forms.

We highly regard your privacy and treat all data security with utmost importance. Our servers are currently hosted on Vodien servers backed up daily and are protected against malware attacks.

Certainly, each customized template costs S$100.00.

No, you can share to as many guests and as many times as you want using various sharing modes.

Google Forms will be used to create all RSVP forms. You have the option of selecting the colour and font for your form.

Yes, you can receive instant email notifications whenever your guests confirm their attendance at your event. Simply enable notifications in your Google Form by following these steps:

  1. Open your Google Forms
  2. Click responses
  3. Click ⋮ icon
  4. Enable get notifications for new responses